Terms and Conditions
Effective Date: January 1, 2025
1. Introduction Welcome to My Favorite Plumber (“Company,” “we,” “our,” or “us”). These Terms and Conditions govern your use of our website myfavoriteplumber.com and any services provided by us. By accessing or using our services, you agree to comply with these terms.
2. Services My Favorite Plumber provides plumbing services, consultations, and related offerings. Any use of our services is subject to these terms and any additional agreements entered into with us.
3. User Responsibilities By using our services, you agree to:
- Provide accurate and complete information when requested.
- Use our services only for lawful purposes.
- Not attempt to disrupt or compromise our website or services.
4. Appointments and Payments
- All appointments must be scheduled in advance.
- Payments for services rendered are due upon completion unless otherwise agreed.
- We reserve the right to charge late fees for overdue payments.
5. SMS Text Messaging By providing your phone number, you consent to receive SMS text messages related to:
- Appointment reminders and confirmations
- Service updates and scheduling changes
- Important notices regarding plumbing services
- Promotional offers and discounts
Opt-In Consent: Customers manually opt-in by entering their phone number on our website and checking a box agreeing to receive text messages from My Favorite Plumber. Customers may also opt-in by texting START to 610-269-5874.
Opt-Out Method: You may opt out of receiving promotional messages at any time by replying STOP to 610-269-5874. Customers can also opt-out by selecting the appropriate option on our website’s contact form. Standard messaging rates may apply.
6. Cancellations and Refunds
- Cancellations must be made at least 24 hours before the scheduled service.
- Refunds will be issued at our discretion based on service completion and circumstances.
7. Liability Limitation We strive to provide high-quality services, but we are not liable for:
- Any damages resulting from the misuse of our services.
- Third-party service failures or disruptions.
- Unforeseen issues that may delay service delivery.
8. Privacy Policy Your use of our website and services is also governed by our Privacy Policy, which can be found [link to Privacy Policy].
9. Third-Party Links Our website may include links to third-party sites. We are not responsible for their content or practices and recommend reviewing their terms before using their services.
10. Changes to Terms We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page with the updated effective date.
11. Contact Us If you have any questions or concerns about these Terms and Conditions, please contact us:
My Favorite Plumber
315 Jackson Avenue
Downingtown, PA 19335
610-269-5874
By using our services, you acknowledge that you have read and agreed to these Terms and Conditions.
